STC | iQ (v. April 2018) State User
Guide|
|
| STC | iQ (v. April 2018) State User
Guide |
Authorized users can configure settings to control when and how users
are notified about alerts. This is done on the Alerts Administration page,
which is accessed via the Admin >
Alerts menu link. Click
here to see an example Alerts Administration page.
Users are notified about alerts in two ways:
On the Alerts Administration page, select the appropriate options, enter any necessary information, and click Save All Changes when finished.
The available options and fields on this page are as follows:
| Option/Field | Description |
| Toggle Alerts | |
| Status | To turn the Alerts feature on or off, toggle the switch to Active or Inactive. |
| Schedule | |
| Time Frame | Select whether to notify about alerts Daily, Weekly, or Monthly. If Weekly is selected, also select a day of the week. |
| (Day of Week) | If Weekly was the time frame selected, select which day of the week to send the notification. |
| Types | |
| Provider | Select Organization, Facility, or both, to set the provider type. |
| Status | Select Pre-Production, Production, or both, to set the status type. |
| Thresholds | |
| Patient maximum error % threshold | Enter a whole number to represent the maximum percentage rate of errors to use as the measure for sending alert notifications. For example, if 5% is entered, alert notifications are sent whenever 5% or more patient records contain errors. |
| Patient maximum warning % threshold | Enter a whole number to represent the maximum percentage rate of errors to use as the measure for sending alert notifications. For example, if 40% is entered, alert notifications are sent whenever 40% or more patient records contain warnings. |
