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Manage Users (IWeb)

For users that use the IWeb application (for example, non-independent partner users), user administration is handled through IWeb.

Add a New User

Follow these steps to add a new user within IWeb:

  1. Open the IWeb application and log in using the Main > Login menu link and an administrator-level username and password. The Select Organization (IRMS) page opens in IWeb.
  2. Click the Administration menu link. The Administration Main Menu page opens.
  3. On the Administration Main Menu page, scroll down to the User Management section and click Search / Add User. The Web User Search page opens.
  4. Enter the username for the new user you wish to add in the User Name field and click Search. This is to verify that the username does not already exist in the system.
  5. If the username appears in the Search Results list, choose a new username and repeat step 4 above. Otherwise, if the username does not appear in the Search Results list (and the message continues to display Showing 0 to 0 of 0 entries), click the Add button to add the new username. The Web User Maintenance [Add] page opens with the new username pre-populated in the User Name field.
  6. Enter information into at least the following fields:
  7. Click Save. If the new user was correctly entered, the message IWeb user record added successfully displays at the top of the page and the new user's account details display on the page.
  8. From the left navigation menu, click Main > Logout to log out of IWeb.

Update a User

To update a user's information - for example, to reset their password, correct their name, access level or email address, or to modify their permissions or Keycloak role(s) - follow the steps below.

  1. Open the IWeb application and log in using the Main > Login menu link and an administrator-level username and password. The Select Organization (IRMS) page opens in IWeb.
  2. Click the Administration menu link. The Administration Main Menu page opens.
  3. On the Administration Main Menu page, scroll down to the User Management section and click Search / Add User. The Web User Search page opens.
  4. Enter the username for the new user you wish to update in the User Name field and click Search. The users that match the search criteria appear in the Search Results list below the search parameters section on the page.
  5. Locate the user in the Search Results list and click it (anywhere on the row). The Web User Maintenance [Detail] page opens.
  6. Click the Update button. The Web User Maintenance [Update] page opens with the user's details pre-populated.
  7. Update the information as needed and click Update. The message IWeb user record updated successfully displays at the top of the page.
  8. To logout of IWeb, click Main > Logout on the left navigation menu.