iQ logo  STC | iQ 1.16.8.1 User Guide     

Data Quality Assessment (DQA) Tool

This page is available to both State users and Organization/Facility users after a provider begins submitting HL7 data. The organization/facility must be indicated in the search bar first, before clicking on the link. (State users can select the organization/facility on the Provider List page instead.)

To open the Data Quality Assessment Tool page, click the DQA menu link.

This DQA tool lists each HL7 data element separately and categorizes how many messages contain errors and warnings for each data element. An easy-to-understand graph is available, along with detailed reasons for the errors and warnings. After troubleshooting, each one can be marked as fixed.

In order to display the report, select the report parameters (listed below) and click Search.

The filters and icons available in the filter section are as follows:

Filter/Icon Description

Pre-Production / Production filter

If the iQ application is being used in pre-production, select Pre-Production from the drop-down list. Otherwise, if the iQ application has moved to production, select Production. The data that is retrieved and displayed on this page depends on whether or not the application is "live" (in Production) or not (Pre-Production).

Print icon

Print icon Apply the filters or search for specific action items, then click the Print icon and follow the prompts to print the page.

Export icon

Export icon Apply the filters or search for specific action items, then click the Export icon and follow the prompts to export the results to a file.

Filter icon

If the filter section is hidden, click the gray Filter iconFilter iconto open it. The Filter icon turns blueFilter icon (open)when the filter section on the page is open. Click the blue Filter icon to hide the filter section again.

Filter by

Select the filter options from these drop-down lists:

  • Year (required)

  • Time Frequency (appears after a year is selected) - Quarterly (select Quarter), Monthly (select Month), or 10 Day Interval (select Month and then 10 Day Interval)

  • Organization/Facility (state users)

  • EHR Vendor

  • Import Profile ID (limited by the organization/facility entered in the search bar)

  • Connectivity User (based on HL7 system connection login)

Also select one of these HL7 Message Locations (optional):

  • Segment - The segment is the line of data in the file

  • Component - Some fields contain multiple components, which is the information between carats (^) in a field

  • Field - Each segment contains a field for each data element, which is the area between the pipe characters (|)

Additional filters (slide the slider to select the filter option you want):

  • Age Under 19 - If this toggle switch is in the OFF position (pointed to the left side), all ages are included. If it is in the ON position (pointed to the right), only patients under age 19 are included.

Search

Click this button to submit the filter criteria and display the search results.

Reset

Click this button to reset all of the filter criteria to start over again.

After the filters have been submitted, the search results appear in the following sections. Click a section name to open it and view the details. Example sections include:

In each section is a summary of information (for example, total number of segments, fields, and components received, total number of HL7 messages with successful transactions, message success rate percentage, total number of messages with failed transactions, and failure rate percentage) and then more detailed information for each data element.

The available columns are the same for each section of information:

Column Description

HL7 Data Element

The name of the HL7 data element. Until a section is opened, the category name is displayed:

  • Patient Information

  • Patient Next of Kin Information

  • Patient Vaccination Information

  • Patient Contraindication / Example / History Information

After the section is opened, the individual HL7 data elements for that section are displayed.

HL7 Code

The HL7 code for the data element.

Success (Rate)

The number (and percentage, rounded up to the next whole number) of HL7 fields that did not contain an error (for this HL7 data element).

State Expectation

The state-expected success rate (as a percentage) for this HL7 data element.

Score

The Pass/Fail score for this HL7 data element, based on the following criteria:

  • Pass - The calculated success rate for the submitting organization/facility is equal to or greater than the state-expected success rate.

  • Fail - The calculated success rate for the submitting organization/facility is less than the state-expected success rate.

Errors (Rate)

The number (and percentage) of HL7 fields that contained an error for this HL7 data element. If errors were found, click the link in this column to view the Reason for Failure graph for this data element.

Warnings (Rate)

The number (and percentage) of HL7 fields that contained a warning for this HL7 data element. If warnings were found, click the link in this column to view the Reason for Failure graph for this data element.

The state expectation rate and error/warning recommendations are configured in the administration settings section. See DQA Administration.

Reason for Failure Graph

For each data element, if there were one or more errors or warnings, the number and percentage become links to the Reason for Failure graph for that item. Click the link to open the Reason for Failure graph and view the details. Users can also mark items that have been fixed.

The Reason for Failure graph shows a pie chart with each type of error or warning displayed as a different color and the detailed information displayed below the graph. Here is an example Reason for Failure graph:

Example Reason for Failure graph

Mark each fixed item and close the graph when finished.